Privacy Policy
Effective Date: [5/20/2025]
Credence Lending respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise interact with us.
By using our website or submitting your information, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Identifiable Information (PII): Full name, email address, phone number, mailing address, and other contact details.
Financial Information: Estimated income, credit status, loan preferences, and other financial details submitted through forms.
Device Information: IP address, browser type, device type, and operating system.
Usage Data: Pages visited, time spent on site, and actions taken on our website.
How We Use Your Information
We use the information we collect for the following purposes:
To contact you regarding loan-related offers and services via phone, SMS, email, or automated dialing systems (with your consent).
To evaluate your eligibility for financial services and products.
To comply with legal and regulatory requirements.
To improve our website and user experience.
To respond to your inquiries and support requests.
Text Messaging and Communications
By submitting your contact information, you consent to receive communications from us, including promotional messages and service updates, via:
SMS/text message
Phone call (including pre-recorded messages)
Email
Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP” to any message.
Sharing of Information
We do not sell or rent your personal or mobile information to third parties for marketing purposes.
We may share your information with:
Service Providers who help us operate our business (e.g., data processors, SMS delivery services), under strict confidentiality obligations.
Affiliated Partners only as necessary to provide you with requested services, and only with your consent.
Legal Authorities if required by law, regulation, or legal process.
Your Rights and Choices
You have the right to:
Request access to the personal data we hold about you.
Correct or update your personal information.
Withdraw your consent to communications at any time.
Request deletion of your data, subject to legal retention requirements.
To exercise any of these rights, please contact us at: [Insert Contact Email/Phone]
Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to review their policies before providing them with any information.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.